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Big Starz Childcare Center & Preschool


Serving children 6wks-12yrs

Frequently Asked Questions

What hours are you open?

We are open Monday through Friday, from  5:30 a.m. to 6:30 p.m.

In what event will the center be closed? Do you close for weather?

Please check your local news and Big Starz Child Care Facebook page during inclement weather for updates. Big Starz Schools will close for the following holidays: New Year's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the day after, Christmas Eve, Christmas Day and the day after Christmas & New Years Eve. Please note: with the exception of Easter, we will be closed on Friday if any Holiday above falls on a Saturday and/or we will be closed Monday if any Holiday above falls on a Sunday.

What is your Infant children-to-teacher ratio?

Our child-to-teacher ratio is 4:1 for infants and young toddlers(6 weeks to 24 months). 

On average, how long have your teachers been teaching?

We take education seriously, so we employ only experienced educators. Our teachers have experience ranging from 2 years to 15 years of classroom teaching experience.

What is your staff turnover rate?

It ranges from 1%, which is very low. Our turnover rate is lower than the average because we create a positive environment not only for our children, but also for our staff.

How many staff members CPR and first aid certified?

All of our staff members are CPR & First Aid certified. 

Do you accept NCI Childcare Subsidy Payments?

Yes, but co-pays apply.

Do you mix age groups?

No. For the safety and comfort of your child, we group children according to their age. In this way, we can guarantee age-appropriate activities and play.

Do you welcome parent involvement? Can I stop by unannounced?

The answer to both is a resounding, “YES!” Our school is a community that embraces the whole family. If you’d like to get an inside look at your child at play or in the classroom, you are more than welcome to stop by anytime. We also encourage parents to come in and talk about their careers, help with projects at home that need to be completed and returned, lending objects of units of study and anything else that will help get parents involved.

What types of activities do you offer for infants and toddlers?

We provide age-appropriate activities, both indoors and outdoors, to stimulate the minds of infants and toddlers, and to promote motor and social skill development. We use paints, glitter, play dough, glue, chalk, books, sensory tables with beans, rice, water, snow, dirt, noodles and more. Our infants and toddlers say very busy throughout the day.

What will my child be learning in your preschool?

We introduce the fundamentals of Math, Art, Reading, Writing, Music, and Science, Cooking, STEM and other fun activities that are all theme based.

How often do you clean the rooms and toys?

All of our rooms and toys are cleaned and sanitized multiple times daily.  If a teacher sees a child cough, sneeze or put a toy in their mouth the toy goes directly into the sink in the classroom to be cleaned and sanitized. The infant room is cleaned twice a day, and the changing tables and bathrooms are disinfected after each diaper change. All floors are sanitized at the end of the day.

What is your policy regarding sick children?

In order to keep our children, their families and our staff as healthy as possible, we require that any child with a fever, vomiting, diarrhea, or contagious disease be kept at home.

How do you communicate with parents?

The parents of infants, toddler and preschoolers receive a daily journal that documents feedings, naps, diaper/potty times and other important notes. Parents of our preschoolers will either receive a sticker sheet at the end of the day depending on which classroom your child is in. In addition, we provide a monthly newsletter to share news, event information, and other notes with our parent community.

What if someone other than my spouse/partner or me has to pick up my child?

In order to protect your child, we require that you provide the names of any individual who has permission to pick up your child. We require advance notice from you when someone other than a family member will be picking up your child and will check identification. If we have any questions or concerns, we ask that you are available via cell phone to provide confirmation.

What security measures are in place to protect my child?

Your child’s safety and your peace of mind are of the utmost concern at Big Starz Schools. Our facility is fenced in around the entire playground. All visitors must register in our lobby to gain access into our facility.

Do you provide meals and snacks?

Yes! In fact, we maintain a commercial kitchen and a full-time cook so that we can prepare and serve nutritious, home-cooked meals and snacks for children.

All of meals are provided by the school. Our weekly menus are posted throughout the building weekly. 

What are your weekly tuition rates?

Currently our tuition rates are on a Covid Parent Relief Grant of $95.00 per week for children 2 yrs & Up (Potty Trained)

$150.00 for infants 6wks-23mos.